About Advantage Education GroupWho We Are | What We Do
- 24X7 anytime, anywhere accessibility of job-critical online training
- Quality instructional content validated by insurance industry experts
- Interactive multimedia courses to keep learners engaged, not bored
- Cutting-edge management technologies that drive bottom line success
- Dedicated customer support, 7-days per week
Registration Deadline: The deadline to register for a classroom course is three business days before the class. We may be able to accommodate late registrants in select courses. Call us at (216) 341-4700 (or toll-free at (855) 446-8234) with questions.
Refund Policy: Self-Study and Accelerated Classes: Self-Study material that is ordered and shipped is not refundable unless otherwise noted (see vendor refund policies).
Basic Textbook Package: material that is ordered and shipped is not refundable. Classroom: Your course fee will be refunded or your bill cancelled if you withdraw from a course based on the following policy. Contact us to withdraw. If student cancels prior to start of class and has paid tuition in full: 100% refund minus $25 service fee. If student cancels after the class begins but prior to the end of the 1st day of class: 50% refund if all material is returned unmarked.
No refunds given if student cancels after the 1st day of class.
Webinars: We offer a full refund of all webinar tuition if received no later than 1 hour before the start of the enrolled webinar. Within 1 hour prior to the start of a webinar course, there are no refunds, but the student can use the full tuition cost of that webinar towards another one of our approved webinar courses.
Cancellations: If we have to cancel a class, we will notify you immediately. You may choose to: 1 – Transfer to another class or 2 – Receive a full tuition refund.
Accessibility Requests – If you need special assistance, call us before your first class meeting for information about class accessibility. We’ll be glad to help.
We accept Paypal, American Express, Discover, MasterCard, Visa debit and credit cards. Sorry, we do not accept Bitcoin! We utilize Paypal’s payment processing system to process these payment types. Paypal offers a deferred 6 month payment option – Click here for more information. We do accept payment by check when made prior to the start of an Ohio classroom course. For employers, we can invoice you for your private class. All payments are due prior to class.
How does Advantage Education Group protect customer information?
We use the latest encryption technology to keep your personal information safe. All your ordering information — including your name, address, and credit card number — is encrypted using a secure server from maximum security. Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are welcome to call and register via phone by contacting 1-855-446-8234.
Opt Out Procedures
You may always opt out of receiving future communications from Advantage Education Group. Emails contain an unsubscribe option, to opt-out of any other communications, please contact us at [email protected] or 855-446-8234.
Does Advantage Education Group disclose the information it collects to outside parties?
Advantage Education Group does not sell, rent, or loan our customers personal information (including customers’ names and shipping, billing, and e-mail addresses) to anyone. We do, however, publish on our site the classroom reviews completed by our students. We take your trust very seriously, so the only messages you receive will be directly from us.
What is your policy regarding links to a third-party website?
When you click on links and/or ad banners that take you to third-party websites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, Advantage Education Group cannot be responsible for the actions of third parties. We recommend that you read the posted privacy statement whenever interacting with any website.
West Virginia Applicants
Effective June 1,2015, the West Virginia Offices of the Insurance Commissioner will begin requiring all individuals applying for an initial resident insurance license or those adding a line of authority to an
existing license to be fingerprinted.
This applies to resident applicants who are applying or amending the following lines of authority:
- Accident & Sickness
- Property & Casualty
- Personal Lines
- Surplus Lines
- Viatical Settlement Brokers
Fingerprints will be captured by MorphoTrust at an ldentoco Center, which electronically captures and transmits the digital fingerprints to dre West Virginia State Police (WVSP) and the Federal Bureau of Investigation (FBl) for a criminal history and a federal background check.
The applicant is required to schedule the Fingerprinting appointment AFTER the examination has been passed. The applicant may register, find locations, and pay for an appointment by visiting www.identogo.com and selecting West Virginia or by calling 1-855-766-7746. The applicant must indicate that the fingerprinting results are to be returned to the WV Insurance Commission. The applicant will be required to pay a fingerprinting fee of $8.85, a WVSP fee of $20.00 and a FBI fee of 914.75, totaling $43.60 at the time of scheduling. Fingerprints are valid for 30 days of the date taken; after this time, the candidate must be re-fingerprinted.
After the fingerprinting process has been completed, the ldentoGo center will provide the candidate with a receipt. That receipt has a 12 digit TCN number that is identifiable to each individual. The TCN number will need to be entered on the license application when applying. Please check the department site at www.wvinsurance.gov. for information regarding this new process An updated candidate handbook will also available at the PearsonVue site at www,pearsonvue.com as well as a list of Pearsonvue test centers. It is a requirement that each prelicensing provider notifo their instructors and include revisions in the course materials, study guides and exams. This office requests acknowledgement that you have made the required changes to your content materials. Failure to make the requested updates could result in action from the West Virginia Offices of the Insurance Commissioner.